Effective Facilitation

Seven key skills of workshop facilitation
- Watch more Videos at Vodpod.

Introduction to Assessment

TAA40104 Certificate IV Training and Assessment
Uploaded by ted40110. - College experience videos.

PowerPoint 2007 Demo: Create a basic presentation quickly

Check your VET knowledge

Training Package glossary

View more documents from TAA04.

Adult Learning Theory

Adult Learning Theory

View more presentations from Mousumi Ghosh.

Design and develop learning programs

Design develop learning programs

View more presentations from TAA04.

BEN'S STORY

Ben arrived to enrol at the RTO of his choice and waited in a queue for 20 minutes. When he reached the enrolment desk the Client Services Officer noticed Ben's wheelchair and pointed down the corridor saying, 'Oh, if you'd like to know about our services for disabled learners you need to go to the Disability Services Officer down the corridor'. Ben replied that he was simply there to enrol like all the other people in the queue.

What assumptions has the Client services officer made about Ben and what should be occurring before and during the enrolment process at this RTO?

We shall look at this briefly and other case studies next session. Check out this website to see what your responsibilities are when promoting inclusiveness.